Microsoft (DevSource), had put online a nice vidéos series “Great Minds in Development”. The First is with Jakob Nielsen, he talks about :
Recognise that developer are not average people.
Developer thinks what they do is simple to use, but it’s simple for them.
Importance of prototyping, or you’ll loose time.
User testing can be cheap. Just sit with the user and write note (why don’t they click here?), observe the user.
Be more conservative with technologies (most of people don’t care about computer, they you want their job to be done).
Exemple of good or bad website.
Make information optimized for the medium.
Search on we site generally don’t work well but people depend a lot on search.
View the video
It’s not a course about usability but it’s good thinking.
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